IT and Web Service Plans
Platinum
$500 / month
First Access
24 Hour Turnaround
6 hours of support with rollover1
Gold
$400 / month
Priority Access
48 Hour Turnaround
5 hours of support with rollover2
Silver
$300 / month
Customer Access
48 Hour Turnaround
3 hours of support3
A LA CARTE (No plan)
$100 / hour
1 hour minimum
Scheduled as needed
All plans include discounted additional hours if necessary.
- 6 hours, 1 hour minimum/visit, or 30 minute minimum for remote
2 hours can roll into next billing cycle for a maximum of 8 hours/billing cycle - 5 hours, 1 hour minimum/visit, or 30 minute minimum for remote
1 hour can roll into next billing cycle for a maximum of 6 hours/billing cycle - 3 hours, 1 hour minimum/visit, or 30 minute minimum for remote
No rollover offered
All services (plans and a la carte) will be billed by 30 minutes past the first hour.